Thank you for shopping at Hialu.com. This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased through our website.

1. Shipping Destinations

We currently offer shipping to addresses within the United States. Unfortunately, we do not ship to international destinations at this time.

2. Shipping Methods

All orders are shipped via standard shipping methods, typically through USPS, UPS, or FedEx. We do not offer expedited shipping options at this time.

3. Shipping Fees

Shipping fees are calculated based on the weight of the products in your order and the shipping destination. The shipping cost will be displayed at checkout before you complete your purchase.

4. Order Processing Time

Orders are typically processed and shipped within 3 business days after payment is received. Please note that processing times may vary depending on product availability and order volume.

5. Estimated Delivery Time

Once your order has been shipped, the estimated delivery time will depend on your location and the shipping method selected. Please allow 10 to 20 business days for delivery.

6. Order Tracking

You will receive a shipping confirmation email with tracking information once your order has been shipped. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.

7. Shipping Delays

While we strive to deliver your order in a timely manner, please note that shipping delays may occur due to factors beyond our control, such as weather conditions, carrier delays, or unforeseen circumstances. We appreciate your patience and understanding in such situations.

8. Shipping Restrictions

Certain products may be subject to shipping restrictions or regulations imposed by local authorities. It is your responsibility to ensure that the products you are purchasing comply with any applicable shipping restrictions in your area.

9. Shipping Address

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

10. Contact Us

If you have any questions or concerns about our Shipping Policy or your order, please contact us here. Our customer service team will be happy to assist you.