Welcome to Hialu.com (the “Website”). These Terms and Conditions govern your use of the Website and your purchase of products from Hialu (“Hialu,” “we,” “us,” or “our”). By accessing the Website or purchasing products from us, you agree to be bound by these Terms and Conditions. Please read them carefully before using the Website or making a purchase.

1. Use of the Website

• You may use the Website for lawful purposes only and in accordance with these Terms and Conditions.
• You agree not to use the Website in any way that violates any applicable laws or regulations.

2. Products and Orders

• All products displayed on the Website are subject to availability and may be withdrawn at any time.
• Prices for products are as listed on the Website and are subject to change without notice.
• By placing an order through the Website, you agree to provide accurate and complete information, including your name, shipping address, and payment details.
• We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.

3. Payment and Billing

• Payment for orders placed through the Website is processed securely through our third-party payment processor.
• You agree to pay all charges incurred in connection with your purchase, including any applicable taxes and shipping fees.
• By providing your payment information, you authorize us to charge the total amount to your chosen payment method.

4. Shipping and Delivery

• We aim to process and ship orders promptly, but shipping times may vary depending on your location and other factors.
• We are not responsible for delays or failures in delivery caused by events beyond our control, including but not limited to natural disasters, weather conditions, or carrier delays.

5. Returns and Refunds

• We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please contact us within [number] days of receiving your order to request a return or refund.
• Returned products must be in unused and resalable condition, unless they are defective or damaged upon arrival.
• Refunds will be issued to the original payment method within a reasonable timeframe after the returned products are received and inspected.

6. Intellectual Property

• The Website and its contents, including but not limited to text, graphics, logos, images, and software, are the property of Hialu and are protected by copyright and other intellectual property laws.
• You may not reproduce, distribute, modify, or otherwise use any content from the Website without our prior written consent.

7. Limitation of Liability

• To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
• In no event shall Hialu be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Website or your purchase of products from us.

8. Governing Law

• These Terms and Conditions shall be governed by and construed in accordance with the laws of [jurisdiction], without regard to its conflict of laws provisions.

9. Changes to Terms and Conditions

• We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any such changes constitutes your acceptance of the revised Terms and Conditions.

10. Contact Us

• If you have any questions or concerns about these Terms and Conditions, please contact us here.